IT Support Team Lead should help strengthen IT services quality within the Company as well as to make sure that Group Companies meet the same level of IT quality.
● Build, manage and motivate Team of up to 10 IT administrators
● Define ITSM/ITIL best practices and align on Group level
● Embrace being a servant leader in an environment where customer focus, business acumen and speedy deliveries in world-class quality are crucial
● Drive changes and find better ways of working, skills & workforce development
● Overall responsibility for Team deliveries, IT systems and Workplace related questions within the Organization
● Working effectively with other teams implementing strategies to increase profitability, productivity, and overall client experience
● Provide best practices and overall IT support guidance to subsidiaries

● You are a natural leader and have 2+ year experience in providing IT services with a clear customer and business focus
● Have excellent collaboration and communication skills and can easily interact with all levels in the Company and subsidiaries
● Dynamic, energetic, motivated positive outlook
● Good Vendor management skills
● Excellent ITIL and IT Services knowledge
● Ambition to make a change

● Salary from 4000-4500 EUR gross per month
● Exciting multicultural aviation environment
● LEAN culture and freedom for creativity
● Personal development training
● Additional health insurance
● In-house gym and sports activities
● Employee events
● Discount system in partnering companies