112
- Подробности
- Основная информация
- Компания
Skills and Competencies
- 5+ years experience in global network operations team
- Solid knowledge and experience in BGP peering, routing/switching, MPLS, ISIS, and OSPF
- Understanding core Networking concepts
- Proficiency in network troubleshooting tools (Wireshark, Azure Network Watcher, Log Analytics).
- Network security: Understanding of network security principles and practices, including access control and information transfer policies
- Experience investigating complex issues and performing corrective actions, proven track record in leading major incident recovery.
- Highly impactful problem-solving skills and attention to detail.
- Experience working with ITSM systems such as ServiceNow.
- Customer focused & solutions driven
- Exceptional written and verbal communication skills.
Education
- Proven hands-on network engineering experience
- CCNP or higher (CCIE and/or CISSP highly valued)
- Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
- Solid understanding of the OSI or TCP/IP model
- Hands-on experience with monitoring, network diagnostic and network analytics tools
Responsibilities
- Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
- Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
- Monitor performance and ensure system availability and reliability Monitor system resource utilization, trending, and capacity planning
- Provide Level-2/3 support and troubleshooting to resolve issues
- Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
- Select and implement security tools, policies, and procedures in conjunction with the companys security team
- Liaise with vendors and other IT personnel for problem resolution
- Implement global risk controls / security measures and best practices to manage risk.
- Collaborate with other IT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
- Conduct regular system audits and security assessments.
- Participate in on-call rotation, weekend changes and provide after-hours support.
- Leads service recovery from major incidents and facilitates mitigation within the SLO targets. Identify root cause and implement permanent solutions.
- Develop and maintain documentation for application configurations, processes, and procedures including SoPs
- Provide expert technical support and solve complex problems
- Provide training to end-users and other team members as needed
- Work collaboratively with business and technology stakeholders in achieving full ITIL process compliance, including incident, change, problem, configuration and major incident processes.
- Work closely with the cybersecurity team to ensure applications and infrastructure meet key operational security metrics.
- Drive continuous improvement through the adoption of automation and orchestration.
- Identify opportunities to optimize performance, reliability, and cost.
- Interaction across TSG towers and other business support areas for problem escalations, resolutions, reporting and coordination.
About the Team
The Technology Services Group (TSG) are seeking a highly skilled and motivated Network Support Engineer with a focus on supporting the Enterprise network and faster resolution of incidents or tickets related to networks. As a key member of our global network operations team, you will play a crucial role in maintaining and optimizing our network infrastructure to ensure seamless connectivity, high performance, and reliability.
€
4200 - 6700
Место работы
- Vilnius, Vilniaus apskritis, Литва
Upės g.
Тип работы
- Полный рабочий день
Языки
- Английский
Контактное лицо
Rūta Pauliukonytė
Rūta Pauliukonytė
In a world shaped by increasingly interconnected risks, Moodys helps customers develop a holistic view of these risks to advance their business and act decisively. With a rich history of expertise in global markets and a diverse workforce in more than 40 countries, Moodys unites the brightest minds to turn todays risks into tomorrows opportunities.
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