Information System Administrator

Aviator is a Nordic one-stop shop for aviation services. We are a full-range provider of aviation services, taking care of passengers and equipment at 15 airports from Copenhagen to Tromsö. We guarantee high quality and stable service throughout the Nordic region and can meet all your support service needs, from passenger and baggage handling through de-icing, cargo and full freight handling to station services, including airport security and the NORDIC DINO Aircraft Washing Robot. 

The role is part of the IT Department with equal focus on driving the IT service delivery across Aviator Group and securing that Group IT is up to date with Aviator Group’s compliance.       

Responsibility:

IT Coordinator’s responsibilities include supporting head of IT with ensuring cyber security standards, developing technical documentation, maintain & monitor standards, and functionality. Responsibilities included, but are not limited to:

• Maintain existing Disaster Recovery Plan to ensure it is up to date.
• Develop technical documentation, procedures and manuals or arrange ad-hoc training and support
• Together with Aviator IT Team, deliver adequate support to the Group to enable the upholding and following of agreed processes, IT standards and directives.
• Act as link between end users, 3rd party providers of IT Services and higher-level support.
• Align and discuss with different Business areas demands towards SharePoint online to improve the current SharePoint online services.
• Ensure effective sourcing and quality services from third party vendors and suppliers or group shared IT service centers, ensuring compliance with group-wide standards.
• Monitor ITSM to ensure the procedures are documented and followed.
• Keeping an inventory of all IT assents.
• Follow up with changes in IT systems and issue recommendations to ensure compliance.
• Willingness to participate in internal and external projects.
• Participate in meetings with managers to ensure security by design at all levels.

Requirements and skills:

• Proven experience of working in a similar position and have substantial experience using and managing M365, including intune, SharePoint Online and Azure.
• Have good customer awareness and be able to plan and deliver multiple tasks simultaneously in a fast-paced environment.
• Ability to organize and plan workload will be essential.
• Fluent in English both written and verbal.
• Ability to work effectively in a team.
• Ability to troubleshoot and repair issues.
• Familiar with cyber security.
• Critical thinking and problem-solving.