Senior Fraud Monitoring Specialist

Join our team as a Senior Fraud Monitoring Specialist!

Yes, you can! That's our attitude towards our work, ambitions, ideas and relationships. We, at Luminor, believe that anyone has the potential to achieve big things and we encourage everyone to achieve them – professionally and personally. 

Whoever you are, and whatever your role is, with Luminor you will get a once-in-a-lifetime opportunity to literally build a local banking champion.

We are looking for Senior Fraud Monitoring Specialist who will be joining Fraud Risk Management Unit under the First Line of Defense. By joining the team, you will have an opportunity to stand up, bring out your best and make a change.

What You Will Do:

• Monitor of customers and potentially fraudulent activity related transactions by investigating alerts generated in Luminor’s anti-financial crime systems
• Analyse customers' information and transactions using Luminor's systems, public databases and record
• Maintain contact with structural units responsible for communication with customers to obtain information about customer's activity
• Identify suspicious and unusual activity related with fraud, preparation of a summary of investigation and overview of customer’s activity and escalation to respective units if needed
• Contribution to a good working environment by taking on a positive and constructive approach in cooperation with colleagues and giving honest feedback ensuring the drive of high performance in the unit
• Provision of insights based on the points above for processes/systems/product improvements
• Independent research with tangible outcome on fraud risk management topics for the prevention-detection-investigation chain
• Training and mentoring more junior colleagues or newcomers
• Cooperation with Correspondent banks on fraud related cases
• Facilitation of the training sessions on pre-defined areas in fraud management.

What We Expect: 

• University degree in law, economics, business administration, or similar
• Experience (4+ years) in fraud case management, investigations and reporting
• Great interest in internal controls, new trends and technical solutions, advanced data analytics and financial crime detection area
• Self-motivation with the ability to work independently on pan-Baltic level, follow deadlines and effectively manage time
• Excellent communications and interpersonal skills, ability to explain complicated matters in an easy way
• High ethical standards, strong sense of responsibility and commitment to results
• Full working proficiency of English and Lithuanian languages (written and verbal)

 
What We Offer:

• Flexibility. Flexible working hours, remote work and possibility to work from anywhere in EU, Iceland, Switzerland and UK (in total 90 days per year)
• International teams. Teams that go outside Pan-Baltic borders where people value challenging work together with good humour and having fun
• More vacation. Additional week of vacation available to all employees who have been in the company for 1 year or more
• Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes
• Health benefits. A competitive benefits package in addition to your salary that includes health insurance in Lithuania and Latvia, and Wellness package in Estonia. As well as, Health days in case of your absence due to sickness
• Wellbeing. Access to tools and resources that help to feel good and be productive at work and in life
• Professional growth. Internal and external training programs, workshops, conferences, online training etc.
• Gross salary. 2500 - 3800 EUR/month, which is to be determined depending on your level of experience and competencies

Application deadline is 30th of March. We are looking for a candidate primarily already located within Baltics and please apply with your CV in English

***