Specialist, Payment Processing Operations

Specialist, Payment Processing Operations – Vilnius, Lithuania

Do your strengths lie in customer care and motivating others? Ready to use your customer service, business, and administrative skills in a global business that is committed to moving money for better? Then it’s time to join Western Union as a Candidate Payment Processing Operations Specialist.

Western Union powers your pursuit.

You will act as payments specialist, meaning you will work with payment processing, inquiries from business partners and banks related to processed transactions, also you will be working with reconciliation anomalies that requires investigation with other departments and banks.

Role Responsibilities

• Acts as scalation point for payment processing team.
• Processing of Treasury (FX, Money Market) contracts & controlling of counterparty’s confirmations.
• Ensures that any reconciliation anomalies are investigated thoroughly to conclusion.
• Identifies any trends/training needs because of reconciliation items and provides feedback to Team Leader.
• May assist Team Leader with coordinating and supporting overall successful day-to-day team operations and more complex tasks or resolving issues.
• Work may include managing investigation cases, ensuring prompt and successful case resolution.
• Trains new staff members as well as providing coverage to support different tasks.
• Involved in projects and initiatives to enhance, streamline, and automate the existing processes and reduce the risk of errors where applicable.
• Understand and follow company policies, risk, and compliance processes.

Role Requirements

• A high school degree or equivalent skills are required, post-secondary education in Finance, Accounting, Economics, or Administration is preferred.
• Minimum of 2 years of experience within the financial services or payments industry
• Fluency in English is required.
• Good knowledge of MS Office
• Strong mathematical, analytical, and problem-solving skills
• Ability to work under minimum supervision and be self-motivated to learn quickly.
• Ability to pay strict attention to detail while performing repetitive tasks.
• Ability to learn quickly and operate in a high-paced, high volume, dynamic environment.
• Knowledge of SWIFT & SEPA products would be an advantage.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company — transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional

aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a

 great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The monthly gross base salary range is 1258-2158 EUR. This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that align with individual and company performance. Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life
insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the below benefits specific to your
location and note that your recruiter may share additional role-specific benefits during your interview
process or in an offer of employment.

Your Lithuania specific benefits include:

• Work from abroad possibility
• Extra days off
• Volunteering activities
• Discounts and special offers
• Referral program

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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