Customer Service Representative in Swedish

Transcom Worldwide Vilnius, UAB

Skelbimas
Atlygis/Miestas
Apie įmonę

Transcom is a global community of customer experience experts. All nimble, curious, driven, lifelong learners and all committed to the world's best-loved brands. We are looking for a Customer Service Representative who loves helping others and deeply cares about providing excellent customer service. And we want you to join us!

What's in it for YOU!

Start working and choose the best workload for you - full-time, 0.8, 0.75 or 0.6;
Work from our cozy and comfortable office in Kaunas (R. Kalantos street 32);
Various work schedule: department works 24/7 every day;
2-week training course from 09:00 - 17:30 that will introduce you to the specifics of the job;
Career opportunities: 90% of our managers and leaders started their careers as customer service specialists;
Performance and referral bonuses;
Continuous development through our internal learning platforms and initiatives (Transcom University, Lunch&Learn, Meet&Greet), and external training;
Corporate, sport and social responsibility events;
Perks.lt discounts.

Join us as a Customer Service Representative!

Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:

Work for one of the fastest-growing industry start-ups in Europe;
Respond to customer queries in a timely and accurate way, via phone or chat;
Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues!

Important! This department operates 24/7 on a shift-based schedule, which is determined by business needs and cannot be self-selected. This role includes evening, weekend, and approximately 2-4 night shifts per month. We encourage you to consider if this work arrangement aligns with your expectations and capabilities.

What we are looking for:

Great Swedish and English skills (both B2 level or higher);
Strong verbal and written communication and interpersonal skills, such as empathy and listening;
Ability to quickly absorb information, adapt and respond to change;
Positive attitude and willingness to provide brilliant customer experience you believe that customers deserve more than just support.

What Life at Transcom is like!

At Transcom, were relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. Thats just how we are at Transcom. Here we care and root for each other. Youre included, just as you are, from day one. And with the right mindset, theres no end to how far we can go together.

We are objective in our recruitment process, so we use standardized testing to get to know you better. Look for tests in your email after applying.

Mėnesinis bruto atlyginimasBruto/mėn. € 1512 - 1949

Papildoma informacija: Without deducting taxes. Salary provided for daytime and full-time work. Your salary will increase after 6 months and after 1 year working in Transcom.

Vietovė

Lietuva

Laikas

Ne visa darbo diena
Visa darbo diena

Kalbos

Anglų
Švedų

Kontaktinis asmuo
Personalo Skyrius

Transcom tai pasaulinė klientų patirties ekspertų bendruomenė, teikianti profesionalias klientų aptarnavimo, pardavimų, techninės pagalbos, skolų valdymo paslaugas. Esame smalsūs, veržlūs, atsidavę mylimiausiems pasaulyje prekių ženklams ir mokomės visą gyvenimą. Transcom veikia 29-ose pasaulio šalyse, visame pasaulyje +90 kontaktų centrų ir namuose dirba 30 000 darbuotojų, kurie dirba su didžiausiomis įmonėmis ir žinomiausiais prekiniais ženklais ir teikia jiems paslaugas 33-mis kalbomis. Ar norėtum būti vienas iš mūsų? Aplikuok dabar, lets start something brilliant with Transcom!

Transcom is a global community of customer experience experts, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. All nimble, curious, driven, lifelong learners and all committed to the world's best-loved brands. Transcom team already sctreches around the globe: currenly, we have 30,000 customer experience specialists at 90+ contact centers across 29 countries, delivering services in 33 languages to international brands in various industry verticals. Would you like to be one of us? Apply now and start something brilliant with Transcom!

Įmonės tinklalapis: https://transcomlithuania.recruitee.com/