Provide leadership and support to the Billing Team on the day-to-day operations of the department.
Learn all billing related systems as it relates to the Billing Process and Tariffs/Pricing in order to understand and provide Billing assistance to each country when needed to maximize revenue.
Responsible for all personnel employee matters including payroll, Workday management, hiring, terminating, performance management and training and professional development.
Responsible for the full onboarding process including communicating the company and position details to new hires before their start date, the New Hire Training plan, Performance Review and routine check-ins.
Manage employee performance by providing them with their Billing stats and feedback on a weekly basis in addition to scheduling regular one-to-one meetings.
Assist the Regional Billing Manager with daily operations for the Billing Department to ensure that issues are resolved in a timely manner and updated information is communicated to the team to aid in their daily function.
Provide oversight and support to ensure all billing department inquiries are being handled in a timely manner and that issue trends are escalated to the Regional Billing Manager
Perform other billing related duties such as crediting and rebilling invoices and addressing emails from Sales and Customer Service.
Assist with ad-hoc projects.

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two year associate’s degree program or equivalent combination of experience and education. Normally requires less than one (1) year directly related experience. SAP experience preferred.

Strong interpersonal skills, positive attitude and self-motivated
Strong in ability to work in team environment
Good decision making skills
Good analytical skills
Ability to communicate effectively both oral and written
Strong organizational skills; attention to detail
Expert knowledge of Microsoft Word, Excel and related applications
Strong typing/data entry skills

We offer a competitive annual bonus, life insurance from day 1 and a best-in-class health insurance package. As our employee you have the benefit of our referral bonus scheme, our boundless learning opportunities including language training and our global employee assistance program. We provide up to 6 fully paid benefit days a year and a wonderful office in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all time.

Become part of our purpose-driven, multicultural team now and help us create healthier futures.