Systems Engineer - Windows

Moody's

Details
Highlights
Company

Join the Digital Workplace Services OperationsTeam and you'll work at the highest systems level to provide expert advice and counsel to users, management and IT project teams for systems of the most complex nature (typically crossing function/location lines). We are looking for a seasoned Windows systems engineer with a primary focus on the operations space.The candidate will be joining a very dynamic environment where he / she will be expected to take on challenges and comfortably be able to manage, maintain, secure, and provide the best in-class end user experience on workstation endpoints.

Skills and Competencies

Technical Skills (must have):

Working knowledge and hands on experience in three or more of the following technology areas: Intune, Autopilot, Patch Management / Vulnerability Remediation, Application Packaging, Windows Update for Business etc.
Intermediate level expertise on Windows 10/11.
Intermediate level expertise in configuring Microsoft applications & browsers.
Patch management expertise using Windows Update for business/ Auto Patch or any third-party SaaS product like Qualys Patch management.

Preferred Skills (good to have):

Strong understanding and experience in Vulnerability remediation using various tools.
Expertise on compliance policies related to windows desktop environments.
Basic understanding of security concepts (SSL, PKI, IPsec, VPNs, Firewalls, DMZ, Proxy, and cyber-attacks) is required.
Automation skills - PowerShell, Python are preferred. Other programming languages are a plus.

Education

Bachelors degree in computer science or equivalent area of study.
Industry certifications in relevant areas is a plus.
ITIL Certification is highly preferred.
Minimum5years experiencein IT industry in relevant area.

Responsibilities

Support the day-to-day business operations for Windows: (HW and Software/ /Autopilot, Intune/ M365/ Mobility) as well as creation ofassociated operating documentation.
Vulnerability remediation/Patch management/Software deployment operations.
Follows standard ITIL processes and procedures related to Incident, Change, Problem Management.
Work with Security team to ensure system configurations are compliant with security policies and controls standards.
Ability to summarize complex technical and business issues to the appropriate audience
Ability to work with a variety of development environments and platforms
Ability to participate in teams across organizations to solve business and technical issues
Provide end to end ownership of tasks/incidents and problems.
Support new and existing deployments through the analysis of metrics, logs, system alarms etc. to troubleshoot problems and perform preventative maintenance on the various products.
Facilitate outage restoration calls to access application impact, notify the business, and restore system issues.
Effectively and independently take on and manage tasks / work inside multiple projects simultaneously.
If required to perform his / her duties, the candidate is expected to be able to attend meetings in different time zones and with offshore partner resources.
Business fluent English is required.
Must be comfortable to collaborate and excel in a true global and multicultural environment.
Ability to effectively present information in both technical and non-technical terms.
Strong communication; verbal, written and collaboration skills.

Monthly gross salaryGross/mo € 3400 - 5400

Location

Lithuania

Remote work opportunity

Time of work

Full-time

Languages

English

Contact person
Rūta Pauliukonytė
+37066555745

In a world shaped by increasingly interconnected risks, Moodys helps customers develop a holistic view of these risks to advance their business and act decisively. With a rich history of expertise in global markets and a diverse workforce in more than 40 countries, Moodys unites the brightest minds to turn todays risks into tomorrows opportunities.