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ServiceNow is the top IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM) platform in the world. It is used very widely across different organizations with market share and the number of new use cases is continuously growing. It is a strategic platform at Danske Bank as well for IT and non-IT business solutions. Solution Development Team within Danske Bank develops and operates the platform, as well as other related applications and integrations. It has a global footprint with team members in Lithuania, Denmark, and India.
You will become a part of the Solution Development team working together with colleagues in all countries where Danske Bank operates. By working closely with other engineers, service managers, business analysts, product owners and different stakeholders from the rest of the organization, you will open an opportunity for your future mission to develop new skills, learn new technologies and practices, teach and coach others as well as create value for the bank.
As a Senior ServiceNow Developer, you will contribute to the continuous improvement of existing ServiceNow modules, development of new applications and features, building and maintaining integrations with other systems, working on version upgrades and also maintaining the platform – both the application and underlying infrastructure.
Depending on your experience and knowledge, we may offer you different seniority in the role.
You will:
- Assist in defining Architecture principles, Integration standards, Platform strategy and performance tuning for the ServiceNow platform
- Manage ServiceNow technical issues ensuring effective service delivery and communications towards the successful resolution
- Define development, architecture, and code review best practices, provide technical leadership and mentoring to the team
- Identify potential opportunities for platform enhancements and improvements and develop the technical implementation of that
- Validate demands by providing technical perspective and recommendations and perform feasibility study where required
- Maintain up-to-date knowledge of the ServiceNow platform and offer suggestions on how to add value to new features and functionality
About you:
- 3+ years of previous experience in ServiceNow Administration and Development, platform engineering, system administration or application development and support positions
- Experience in designing, testing and implementing various custom ServiceNow applications
- Experience in integrating ServiceNow with other applications using Web-Services APIs, e.g. SOAP, REST, etc.
- Understanding of Platform Engineering disciplines, development lifecycle
- Knowledge of basic IT principles: Server Support / Database administration / Network / Security
- Knowledge of JavaScript, SQL, Jelly, HTML/CSS, XML, AJAX, Glide Record and Integration
- Familiar with IT processes (e.g., ITIL, IT4IT, etc.) and general Service Management principles
- Ability to communicate within the team and with stakeholders, accept or challenge ideas if needed, provide valid reasoning and improvement suggestions based on best practices
- Upper-Intermediate English language skills
We offer
Monthly salary range from 4160 EUR to 6240 EUR gross (based on your competencies relevant for the job).
Additionally, each Danske Bank employee receives employee benefits package which includes:
- Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
- Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
- Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
- Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
- Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.
- Additional days of vacation
- Canteen services and free fruits
- Health insurance from the first day of employment
- Free parking & charging ports - cars, bicycles, e-scooters
Location
- Vilnius, Vilniaus apskritis, Lithuania
Time of work
- Full-time
Languages
- English
- Lithuanian
Senior ServiceNow Developer
Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.
Danske Bank Lithuania is Danske Bank’s strategic unit, providing finance, IT and global business services to serve our customers worldwide. We are on a journey to push the banking boundaries and make constant improvements in how we operate. We aim to do this by combining the best of two worlds: the strengths of what Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.
We see diversity as our potential, and the cornerstone of our company’s success, that will ensure our continued competitiveness and innovative strength.
We try to create an inclusive workplace where differences are our strengths and where people feel valued and can realise their full capabilities.
Because of that, the critical focus point for us is to be able to recruit, develop and retain employees without attaching any specific labels to them.